faq.

Alma Bingin is a 1000sqm boutique hotel comprised of 9 unique luxury suites. Our 9 suites include private features like private pools and outdoor baths. The main pool, lounge, and gardens are dedicated to our guests.

HOW TO GET TO ALMA BINGIN?

Alma Bingin is located in the heart of Bingin, Bali, in a very quiet area, 4 mins from the famous Bingin Beach and Padang-Padang and short stroll to main shops and cafes. You can find us here

WHEN IS CHECK IN AND CHECK OUT?

Check in is 14.00pm

Check out is 12:00am

*However the team is here 24/7 to assist on any special needs

WHAT IS YOUR CANCELLATION POLICY?

If you for some reason need to cancel your booking you will get a certain refund depending on the timeframe in between when you request to cancel and your booking date.

- If you cancel 5+ days before your booking you will get a full refund

- If you cancel less than 5 days before your booking unfortunately we cannot offer a refund.

Requesting to change dates or move dates around is absolutely accepted and we will do our best to accommodate you in special circumstances.

WHAT IS INCLUDED IN MY STAY?

All guests at Alma Bingin will get access to our full list of amenities and services including but not limited to:

  • our central pool & gardens

  • Almaā€™s lounge

  • a la carte breakfast

  • fresh coffee

  • daily fruit platter

  • high-speed WIFI

  • Alma staff on call for food delivery or other requests

  • daily cleaning and room refreshments

  • welcome drink & fresh towel

CAN I BRING PETS?

Unfortunately, although we absolutely love pets, we cannot accommodate pets at our location. We love our fur babies but they make a big mess and they donā€™t create the most relaxing atmosphere. We want all our guests to feel at peace and relaxed.

ARE CHILDREN -13 ALLOWED TO STAY?

Once again, although we love kids, alma bingin was built specifically for couples and adults. The architecture is not designed for bigger families and the open pools can become a hazard for children. Children -13 could be allowed in very special circumstances, upon discussion with our staff before booking. Please contact us via the contact tab

DO YOU HAVE AIRPORT TRANSFER?

Yes we have airport transport, please contact our staff via email or Whatsapp after youā€™ve made your booking and we will be happy to arrange you a pick up from Denpasar airport.

IS THERE WIFI IN ALL AREAS?

Yes, you will have high-speed internet for some Netflix and chill or if you canā€™t avoid online work.

IS A DEPOSIT REQUIRED WHEN BOOKING?

A deposit might be requested depending on the timeframe of your booking, which may be either 50% or 100% of the total fee depending on the rate and date you are booking.

CAN I DO PHOTOSHOOTS AT THE HOTEL WITHOUT STAYING THE NIGHT?

Our hotel is reserved for our guests only, however there are certain periods of the year blocked out for photoshootings. If you would like to book a photoshooting please contact us on instagram @alma.bingin

ARE THERE EXTRA ACTIVITIES I CAN BOOK AT THE HOTEL?

Tours around Bali or to the Nusa Islands can be booked directly from our staff at the hotel. Extra activities like floating breakfasts, flower pools, romantic outdoor dinners etc. Can be booked depending on availability, weather conditions, occupancy etc. Please ask the staff if you are interested in any of these activities and they will be happy to assist.

WHAT IS YOUR SMOKING POLICY?

We have an absolute no smoking policy at our hotel. We have a dedicated smoking area outside our complex that can be used for guest who are smokers. If a guest is found to be smoking inside our complex we will have to take severe action.

WHAT IS THE MAX AMOUNT OF GUESTS PER SUITE?

Each suite is designed for two people, with the exception of our Hutan suite which can accommodate up to 3 people.

CAN I BRING OUTSIDE GUESTS INTO THE HOTEL?

Alma Bingin is reserved exclusively for overnight guests. No outside guests are allowed inside the complex unless it has been agreed to by staff.